Rules of Engagement
August 16, 2012 by Krista MorganHearing from our supporters and donors makes us incredibly happy. But we’re not completely happy until we know that you are. So, we are excited to introduce you to the newly-established Engagement Team. That’s right – a team of 10 interns and 3 team leaders whose sole purpose is to make sure you’re taken care of. And we’re proud to tell you that everyone on the team loves to talk on the phone, knows everything, and are chipper all day every day. Those are the three rules.
To those who have been supporting us over the years, as well as our new supporters, this is a way to offer you our best in customer service. They aim to ensure that each question, email, and phone call is answered quickly, correctly, and politely. Along with handling standard customer service issues (like the status of your order, how you can request a screening, or where you can go to apply to work here – hint, hint), the self-proclaimed “Engagement Ring” will have the pleasure of answering TRI & Legacy donor questions, program-related inquiries, and speaking to those who call with any question pertaining to our organization.
So try them out – ask them anything. They’re waiting to engage you.
2 thoughts on “Rules of Engagement”
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Hi guys! my name is Liliana, but please call me Lily. I live in CHicago and was thinking about starting or perhaps even making a base for the Kony project here in my neighborhood. I was told that you guys would be starting your Fall screenings soon and i would really appreciate any help that you guys could offer. i was also hopeing to suggest that the organization host another Cover the Night event because people down here are starting to forget all about the Kony 2012 project! we need to remind them why we are fighting and possible get even more members. please respond as soon as possible. thanks!
Hello Liliana! I love your enthusiasm! We are very thankful for your support. My name is David Katz and I am the Roadie that is currently booking Chicago and the Western Suburbs. I would love to speak to you further about hosting a screening so please get in touch with me, my email is dkatz@invisiblechildren.com
Speak to you soon.
P.s. anyone else reading this, if you want to book a screening put in a request at invisiblechildren.com and one of our Roadies will be contacting you soon!